Shipping policy
SHIPPING POLICY
Thank you for shopping with Emery Boutique! We want to make sure your order arrives safely and on time. Please read our shipping policy below.
ORDER PROCESSING
All orders are processed within 2–3 business days (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will begin processing the next business day. You will receive a confirmation email with tracking information once your order has shipped.
SHIPPING RATES & DELIVERY
We ship within the United States only via UPS.
• Free standard shipping on all orders over $100
• Standard shipping rates apply to orders under $100 at checkout
Delivery times are estimated and may vary depending on your location. Emery Boutique is not responsible for delays caused by UPS or circumstances outside of our control.
ORDER TRACKING
Once your order ships, you will receive an email with your UPS tracking number. You can track your package at ups.com. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.
LOST OR STOLEN PACKAGES
Emery Boutique is not responsible for lost or stolen packages once they have been marked as delivered by UPS. If your tracking shows delivered but you have not received your package, we recommend checking with neighbors, your building mailroom, or contacting UPS directly at 1-800-742-5877 to file a claim.
INCORRECT ADDRESS
Please double check your shipping address before completing your order. Emery Boutique is not responsible for orders shipped to an incorrect address provided by the customer. If you realize you entered the wrong address, contact us immediately at shopemeryboutique@gmail.com and we will do our best to correct it before the order ships.
QUESTIONS?
If you have any questions about your order or shipment, please contact us at shopemeryboutique@gmail.com and we will get back to you within 1–2 business days.